TERMS & CONDITIONS
1. Bookings
(a) The person who signs the Agreement certifies by doing so that he or she has the consent and authority to agree the terms of the Agreement on behalf of all intended occupants (including any later added). The signatory must be over eighteen years of age and bookings from young people under eighteen cannot be accepted.
(b) Where bookings are made by telephone they should be confirmed within five days in writing:
(c) The booking is not treated as definite, that is, as the Agreement, until the booking has been confirmed in writing together with the deposit of 25% of the total cost of hiring;
(d) Please note that a booking by telephone and not confirmed as above will not be treated as definite and after the expiry of the five day period the property may be hired by someone else.

2. Payment
(a) Where a deposit has been paid as above, the balance of the total cost of the holiday must be paid at least two calendar months before the date on which the hiring is due to start. (b) If a booking is made within two months before the hiring is due to start the booking form must be accompanied by payment in full of all the hiring fees as detailed at paragraph 1(c) above;
(c) Once the booking has been confirmed and the agreement has come into existence the signatory is personally responsible for the total cost of hiring the property agreed.
(d) Where applicable VAT is included in the quoted rental and there is no extra charge. The owners reserve the right to vary the rental should the rate of VAT or liability for it at the date of the hiring change.

3. The Owners Obligations:
(a) To provide the holiday property chosen in a reasonable state of repair and condition, furnished and equipped to a fair and proper standard and in reasonable accordance with the description of the property in this brochure:
(b) To take reasonable steps to address properly and rectify as quickly as possible any problems which arise with the property during the hiring. For this to work fairly both for the owner and the hirer it is important that any difficulty or complaint concerning the property or its facilities is raised with the owner immediately so that an investigation can be undertaken and any necessary remedial action taken. It may be impossible to investigate a complaint thoroughly after you have left the property and this could affect or even extinguish your rights. It is therefore in your interest to act promptly.
(c) The property owner cannot be held responsible for any accident, loss or damage which may be sustained by any hirer, member of the party, or visitor, or their property however caused.

4. Hirers Obligations:
(a) To leave the property in a clean and tidy condition. Please ensure particularly that the kitchen and all equipment and utensils and the bathroom are left clean and tidy;
(b) To pay for any damage and breakages at the property and to the contents before the departure;
(c) To permit the owners reasonable access to examine any matter of complaint raised during the hiring and to attend to any resulting repair or rectification or other urgent maintenance;
(d) Not to share the property with anyone not nominated in the booking form or to sublet the property or assign the booking to anyone else;
(e) Not to exceed the maximum number of persons stated in the brochure to be allowed to occupy the property. Please note that the right to terminate the Agreement immediately without refund or compensation on breach of this or the previous condition (4(d));

5. Cancellations
Please note visitors must take out their own cancellation cover.
6. If due to circumstances beyond the control of the owner or the property booked becomes unavailable for hire all monies paid will be refunded in full or the Hirer will be accommodated if the Hirer so wishes in an alternative property at comparable price but the Hirer shall in such circumstances have no further claim against the owner.

7. Please note that all properties hired must be vacated by 10:30 a.m. on the morning of departure and due to requirements for cleaning and replacing bed linen etc. are not available for occupation before 5:00 p.m. on the date the holiday is due to start.